Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Bunnies & Bows Mystery Scoops. By accessing our website and placing an order, you agree to the following Terms of Service.

1. General Information

Bunnies & Bows Mystery Scoops is a family-owned online business offering mystery scoop products, video add-ons, and related items. By using our website, you agree to comply with these Terms of Service.

2. Mystery Products

Our products are sold as mystery items. Customers understand and agree that the contents of each scoop are a surprise and may vary.

We do not guarantee specific items, colors, brands, themes, or quantities beyond what is stated in the product description.

3. Pricing and Availability

All prices are listed in U.S. Dollars (USD).

We reserve the right to change prices, promotions, product availability, or product descriptions at any time without prior notice.

4. Order Acceptance

We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent, violate these Terms, or cannot be fulfilled.

5. Payments

All payments must be received and approved before an order is processed or shipped.

We accept payment methods made available through Shopify and approved payment providers.

6. Shipping

Processing times are provided on our website and may vary depending on order volume, inventory availability, holidays, and other factors.

Once an order has been shipped, delivery times are controlled by the shipping carrier.

Bunnies & Bows Mystery Scoops is not responsible for carrier delays, lost packages, stolen packages, or incorrect addresses provided by customers.

7. Returns and Refunds

Please refer to our Refund Policy for complete details regarding returns, refunds, cancellations, and damaged items.

8. Video Add-On Services

Video Add-On purchases provide a personalized recording of the mystery scoop process.

Video Add-On purchases are non-refundable once recording has begun.

Video delivery times may vary based on order volume.

9. Intellectual Property

All website content, logos, graphics, product images, designs, text, branding, and business materials are the property of Bunnies & Bows Mystery Scoops and may not be copied, reproduced, distributed, or used without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Bunnies & Bows Mystery Scoops shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products, services, or website.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Updated versions will be posted on this page with a revised effective date.

12. Contact Information

If you have questions regarding these Terms of Service, please contact us through our Contact Us page.

Thank you for supporting Bunnies & Bows Mystery Scoops and becoming part of our Bunny Family! 🐰🎀

 

 

Bunnies & Bows Mystery Scoops Disclaimer

By purchasing from Bunnies & Bows Mystery Scoops, you acknowledge and agree to the following:

  • All mystery scoops contain surprise items selected at random.

  • Product photos are examples only and do not guarantee specific items.

  • Requests for colors, themes, hobbies, animals, aesthetics, or preferences are welcome; however, requests are not guaranteed.

  • Due to the mystery nature of our products, all sales are final unless an item arrives damaged or incorrect.

  • We do not guarantee the value, brand, color, style, or exact contents of any mystery scoop.

  • Customers are responsible for reviewing product descriptions before purchasing.

  • Items may vary based on inventory availability.

  • Bunnies & Bows Mystery Scoops is not responsible for customer dissatisfaction resulting from personal preferences regarding mystery items received.

  • Some products may contain small parts and are not intended for children under 3 years of age.

  • While we strive to accommodate allergies and sensitivities when disclosed, we cannot guarantee an allergen-free environment.

  • Processing and shipping times are estimates and may vary during periods of high order volume.

By completing your purchase, you agree to these terms and understand that mystery scoops are intended to be a surprise experience.